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Conditions
1) Tour confirmation :
When the tour is confirmed, we charge a deposit of 30% of the total tour price. This money wil cover the reservations of the hotels. The deposit will be paid by bank transfer. An invoice will be issued with our ban details.
2) Balance payment :
The balance of 70% will be paid upon your arrival, in euros and cash.
If you will transfer the balance of 70%, you need to make the bank transfer 15 days prior to your arrival.
3) Cancellations policies :
a) If you cancel the tour, the deposit is not refundable but will wait for you if you postpone.
b) Internal flight cancellations :
The Malagasy Airline company often cancels or delays their flights and this is beyond our control. We decline all incoveniences and responsabilities due to internal flight cancellations.
c) For our trip to the Masoala national park :
• we need to transfer money for the speed boat transfers and we need to supply for foods in advance (before the flight date).
In thise case, you need to know that we will transfer 50% of the cost of the Masoala tour to our guide in Masoala before the fight date. This money is not refundable if the flight is cancelled on last minute !
However, we will refund you the 50% remaining that you are supposed to bring to our guide in Masoala in cash and with local currency.
4) Health insurance :
We cover the car insurance and passengers insurance in case of an accident.
Fo health insurance, you need to contact your doctor and your insurance if you need a health insurance.
Thank you for your understanding !
Madagascar Tour Guide